Join us on twitterIn yet another update in my son’s Centrelink saga, he has just received a letter asking him to fill in a Rent Certificate for the third time. And this despite him providing them with a copy of his lease when he first applied for rent assistance.
This letter – or I should say letters, there were two of them – arrived three working days after he went in to see them because they got it wrong, again.
When will government agencies like Centrelink learn how to communicate properly?
In the next instalment in my son’s Centrelink saga, he is now getting his youth allowance payment. After initially rejecting his claim, they’re now throwing money at him. With all the back pay, he received quite a large initial lump sum payment. More money than he’s ever seen in his life, and of course it’s burning a hole in his pocket.
I was in a Centrelink office the other day. Now, some might say that because I’m a single mother this is nothing unusual. But I haven’t had any personal dealings with Centrelink for years.
And after this experience, I can say I’m very glad